IQVIA, a renowned player in the healthcare industry, is eager to bring aboard dedicated professionals to fortify our tech-driven pharmacy services. If you are technically adept with a passion for healthcare, our Pharmacy Tech Support Specialist role offers a unique opportunity to blend these interests. Be at the forefront of enhancing pharmacy operations through technical expertise.
Key Responsibilities
- Offer pharmacists and pharmacy staff technical assistance regarding pharmacy management software and equipment.
- Troubleshoot software and hardware issues, ensuring minimal downtime and uninterrupted pharmacy services.
- Train pharmacy staff on the latest updates and best practices for utilizing pharmacy technology.
- Collaborate with IT and pharmacy teams to implement technology solutions that optimize pharmacy workflows.
- Maintain documentation on tech-related procedures, troubleshooting steps, and system updates.
Qualifications
- Technical certification or degree in [relevant field, e.g., "Information Technology" or "Computer Science"].
- Familiarity with pharmacy operations and relevant software platforms.
- Strong problem-solving skills and a proactive approach to tech challenges.
- Ability to communicate technical information clearly to non-technical staff.
- Commitment to maintaining the confidentiality and integrity of sensitive medical data.
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