Healthcare Customer Service Job Overview
This type of Customer Service Associate (CSR) plays a critical role in maintaining relationships within healthcare offices to supply patient materials and vouchers/samples, as well as provide in-office education as required.
Healthcare customer service representatives are responsible for achieving established service/sales objectives by conducting primarily live (and some virtual) customer calls on Primary Care offices in an assigned geography.
Healthcare customer service jobs are essential in creating a positive image for our client and IQVIA, both internally and externally, while maintaining compliance with all policies that govern service/sales activities.
Starting your career in healthcare customer service provides a solid foundation for transitioning into pharmaceutical sales by practicing key communication and relationship-building skills. As you interact with healthcare professionals and patients, you'll gain valuable insights into the industry, develop an in-depth understanding of healthcare products, and refine your ability to navigate sales environments.
Are you ready to join IQVIA?
Browse the available healthcare customer service jobs below and apply for the one that best suits your interests. If you cannot find the exact career you are looking for right now, make sure to register and join IQVIA’s Global Talent Network so you can stay up to date on the latest job opportunities.
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