Associate Inside Sale Manager/Tele-Educator - Player Coach
- Four Year College Degree
- Minimum (3 to 5 years) Tele Educator experience, B2B territory management/account management experience
- Inside Hospital, Pharmaceutical Sales experience preferred
- Experience developing and maintaining customer relationships
- Experience maintaining accurate records of all sales activities
- Proven ability to consistently meet/exceed defined territory sales goals
- Experience with Sales Force, Veeva preferred
- Advanced listening, problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner
- Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
- Ability to effectively manage multiple tasks across multiple systems
- High work ethic, reliable and punctual in reporting for scheduled work
- Ability to be flexible as needed to meet the fluctuating business needs
- Private, quiet, dedicated workspace required
- Management of Tele Educator Representatives including quality, compliance, attendance adherence.
- Development of Tele Educator Representatives and guidance in territory management and communications.
- Handle performance reviews, personnel issues, discipline and termination of Sales Representatives
- Tele Educator Manager shall monitor calls: to develop and motivate Tele Educator Representatives for attainment of sales objectives; to assess and monitor activity and work schedules; to monitor and manage reporting by Sales Representatives, including call reporting, and sample reporting (when applicable)
- Communicate with Buyer and Project Lead on regular and timely basis
- Assist with the planning and delivery of training and periodic sales meetings
- Rare disease experience
#LI-CES
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is $70,000-$75,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
